Your Spots Dashboard

Manage Your Orders, Customers & Storefront

Your Spots Dashboard is designed to help you track new orders & fulfill them with ease. It will help you track your total tales, tax amounts collected & more… all based on any date range that you select!

Main Dashboard Overview

The available reporting & features of your Dashboard include:

Total number of orders, sales and taxes sums in your store.
Monthly statistics of your store in the form of a diagram.
Brief statistics of the store: the number of products, customers, pages, etc. Click on the number of items to go to the page with the detailed list of these items.
Recent orders made in your store. Switch between the tabs to see orders with particular statuses.
The number of orders with the particular status and total income received by the orders of this type.
You can also choose the period of time, for which the information on the dashboard is displayed. Click on the period in the right upper corner of the page and choose the required period of time from the drop-down menu. Optionally, click Custom Range to define your own period and press Apply.
The cart icon on the left side of the top bar allows you to go to the Spots On The FOX Marketplace. This is what customers see when they visit the website.
The home icon takes you to your Vendor Dashboard.

Top Navigation

Main Dashboard Overview

My Orders—view sales reports and manage your orders and shipments.

Products—edit products and their categories, features, filters, and options.

Users—manage your store’s Administrators and Registered Customers, as well as optional user groups with different privileges.

Website—create and publish pages, polls, forms and links, as well as to manage page-specific SEO aspects of your storefront.

Storefront & Stripe Account—add the main details such as your company information, SEO details, description, storefront & invoice logos, and Motivation Blocks.

Order Status

Main Order Statuses

Paid—the payment was received.

Complete—all work on the order was completed.

Redeemed—the coupon deal has been redeemed.

Additional Order Statuses

Open—the order was placed and created in the store database, but it hasn’t been processed yet.

Failed—the payment transaction failed.

Declined—the order was canceled by the store administrator.

Backordered—the order hasn’t been processed yet, as it contains out-of-stock items.

Canceled—the order was canceled by the customer.

Awaiting Call—the order was placed when the customer sent a call request. This feature will be added in the future.

Connecting to Stripe

It’s Easy!

Connecting a Stripe Account is 100% required to sell products & is the very first thing you need to do when setting up your storefront.

Once logged in, simply click the “My Spot: Your Company Name” link located at the top left of your dashboard. There, you will see a “Connect With Stripe” button. Click it, and connect an existing account, or quickly make a new one.

Note: You may need to verify your email address before logging into your Stripe Account & gaining access to the full range of features.

Branding Your Storefront

Let’s Brand Your Storefront!

Before you start making products, you want to be sure that your storefront is fully setup & branded to best represent YOU! We give you many ways to do this, including:

Logo
Description
Banner
Full SEO Options
Customized Social Sharing

Next Level Tips: Adding a Storefront Banner is a great way to make your shop more personal, and even to promote a current product or special. The added SEO features also give you the ability to customize the way your Spots Storefront is displayed when sharing on social media.

This is also a powerful tool to help your storefront be seen on search engines. Check out the example images below to see how it all works!

Banner & SEO Settings

Storefront Result

Social Share Result

Adding & Managing Products

This is Where the Fun Begins!

Details Section

Name—the name of the product as it appears on the storefront.

Categories—the categories that the product will be assigned to. When a product has multiple categories, the first category on the list will be the main category for the product. To change the main category, just drag another category in its place.

Price—base product price in your store’s primary currency ($).

Full Description—the product description that will appear on the product details page of the storefront. The description can be either a plain text or a formatted HTML text. If you’re not familiar with HTML code, you can rely on the visual editor: you simply edit product description like a document, and the visual editor adds the HTML code automatically.

Status—the status of the product:

Active—the product is available on the storefront and appears in the product list.
Disabled—the product is not available on the storefront.
Hidden—product does not appear in the product list on the storefront. Customers can reach a hidden product via a direct link.

Product Images—the image(s) of the product. Supported formats are JPEG, GIF, and PNG. Thumbnails for these images will be generated automatically.

One of the uploaded images will appear larger than the others. That’s the main product image that is displayed on the product list and on the product details page by default. To change the main image, simply drag and drop another image in its place. You can also change the order of additional images the same way.

If you hover over an image, you’ll be able to view the full-sized image, delete it, or edit its alt text. This text will be shown when the image is missing or cannot be displayed. It is a good practice to have an alternative text associated with the image, for SEO purposes.

Customizing Product Options Section

How Should the Customer Choose Product Options (Size, Color, Etc.):

In Any Order (Default)—customers can choose the variant for each option independently and in any order.
Sequentially—options and variants are chosen one after another: first the variant of the first option, then the variant of the second option, and so on.

Options are specific properties of the product that a customer can choose when making a purchase. For example, options for clothes may include color and size. The variants of those options would be red/green/blue and S/M/L/XL/XXL respectively.

Restricted Product Option Combinations:

Forbidden (Default)—you’ll be able to specify Forbidden combinations on the Options tab. Customers won’t be able to purchase a product when they choose a forbidden combination of option variants.
Allowed—you’ll be able to specify Allowed combinations on the Options tab. Customers will only be able to select these combinations of option variants.

Additional Pricing, Inventory & Tax Settings Section

SKU—the identifier of the product that you use in your store (a stock keeping unit or SKU); it is used to distinguish products from each other during import, so that the data would be saved to the right product.

Base Price—if this price is higher than product’s price, then the product will be listed as “On Sale.”

In Stock—the number of products in the stock.

If Price is $0—determines what can be done on the storefront when the product’s price is 0:

Do not allow customers to add the product to cart
Allow customers to add the product to cart
Ask customers to enter the price—customers will see an input field and will be able to enter the price that they’re willing to pay. This is useful for charity events or donations.

Inventory—the way of tracking the inventory of the current product:

Track Inventory
Do Not Track

International Tax—if you need to charge VAT or GST tax, check this box.

Availability Section

Out-of-Stock Actions—select if customers should be able to buy the product in advance before it is not yet available for sale, or sign up to receive an email notification when the product is available.

More Details Section

Downloadable Product, Service or Donation—if this checkbox is ticked, the product is labeled as downloadable/digital and/or a professional service.

If this option is selected, click “Save” to display the additional options below:

Time-Unlimited Download—if this checkbox is ticked, the product download period never expires. As a rule, customers only have a certain period of time to download a purchased product. By default, the global download period is 168 hours.

Search Keywords—Enter a few words here, and the product will appear in the results of the built-in search for those words, even if the product name or description doesn’t have them. Separate different search words by commas.

SEO

SEO Name—the value to which the standard URL will be changed.

Page Title—the content of the container: the title of the product page on the storefront, which is displayed in the web browser when somebody is viewing the page. If you don’t specify a value manually, it will be generated automatically.

META Description—the content of the description meta-tag: a brief description of the product.

META Keywords—the content of the keywords meta-tag: a list of search keywords that appear on the product page.

Instructions on how to best use the meta-tags may vary depending on the search engine.

Options

This tab allows you to manage product options and option variants, as well as control the option combinations and add forbidden/allowed combinations.

Shipping

This tab contains a number of product properties that are important for automatic shipping cost calculation.

Weight—the weight of a single item in the store’s default weight measurement unit.

Free Shipping!—if you tick this checkbox, this product will display the “Free Shipping” icon & the product will be excluded from the shipping cost calculation, as long as the shipping method has the Use for Free Shipping checkbox ticked.

Quantity Discounts

This tab contains the list of wholesale prices for the product. Customers will see those discounts on the product page on the storefront. Prices apply depending on the number of items of this product in cart.

Quantity—the minimum number of product items to qualify for the product wholesale price.

Price Per INDIVIDUAL ITEM—the value of the discount (per item).

Type—the type of the discount:

Fixed—the cost of 1 discounted item.
Percentage—the percent discount off the base product item price.
User Group—the user group which can take advantage of the wholesale price.

If you set up a discount that applies for all user groups for purchasing 1 item, this will overwrite product price.

Digital Downloads

This tab contains a list of files that are associated with this downloadable product. For digital instructions and/or files that come with a physical product and don’t have to be bought, we recommend using the Attachments tab instead.

Each file has the following properties:

Name—the name of the file as your customers will see it on the product page. Note that it does not change the original file name.

Position—the position of the file relatively to the positions of the other files in the list.

File—the actual file that will become available for download after purchase. This can be a coupon graphic, ticket, e-book, a professional service (must perform specific task for the purchasing customer), etc.

Preview—a preview file that can be freely downloaded from the product details page on the storefront.

Activation Mode—determines how the download link will be activated:

Immediately—immediately after the order has been placed.
After Full Payment—once the order status has changed to Processed or Complete.
Manually—manually by the store administrator.

Max Downloads—the maximum number of allowed product downloads per customer.

License Agreement—the text of the license agreement.

Agreement Required—determines whether the customers must accept license agreement at checkout.

Readme—additional instructions (for example, installation instructions, etc.)

Folder—the folder to which the file belongs (if you created any).

Subscribers

When a product is out of stock, you may allow customers to subscribe for an email notification. It will be sent automatically to inform the customers that the product is available again.

Each product has its own list of email addresses, available on the Subscribers tab. When a product is in stock again, the notification is sent to all subscribers, and then their emails are removed from the subscriber list of the product.

As you can see, the process is entirely automated. However, you can add subscribers manually, if necessary.

Tax

By default, sales tax will be calculated at checkout via our integration with TaxJar. If you desire, you can fine tune your sales tax by selecting a more specific tax code .

Product Bundles

Info coming soon…

Video Gallery

Settings

Set This Video as the Default Image—Video thumbnail will be displayed as the featured (First) product image on the storefront.

Video

Pos—order position.

Video Title—add a title for your video.

Status—set Active or Disabled.

YouTube Video ID—the specific video ID in the URL of the video hosted on YouTube

Video Cover Type—the thumbnail for your video. Choose between a random snapshot, or upload your own custom image.

Video Cover Image—the custom image you have selected as the thumbnail.

Description—video summary/description.

Reviews

Info coming soon…

Booking System

Info coming soon…

Bookable Products

Offer Bookable Classes, Workshop, Events & More!

With our flexible and easy to use Booking System, you can create products that offer bookable actions. Add available dates, active times, buffer times, availability & more. Use the Booking System Override to instantly block off dates across all events at once. The sky is the limit!

1. Share Your Storefront & Products

The goal is to grow your audience, raise their engagement, raise visibility to your social media pages & drive clicks/traffic.

Make frequent posts & share links to your products! Do not make your audience do extra work! Along with anything that you share, always include a link to your storefront, or to specific products. Show your customers how easy & accessible it is to buy from you on Spots.

Let your customers, family, friends & everyone on social media know that you have joined a brand new Local-Only online marketplace to support small business. They will love to know that you make 100% of the sale, paid instantly.

Once more and more people become familiar with what we are all building, they will trust it, and use it for their online shopping. We need EVERYONE to know about Spots.

Product Options

Product Options, Personalization & More!

With our flexible and easy to use product option creator, you can create products that contain variations. Add sizes, colors, patterns, personalized text, file uploads & more. The sky is the limit!

1. Share Your Storefront & Products

The goal is to grow your audience, raise their engagement, raise visibility to your social media pages & drive clicks/traffic.

Once more and more people become familiar with what we are all building, they will trust it, and use it for their online shopping. We need EVERYONE to know about Spots.

How to Share Effectively

Get the Word Out!

Sharing your Spots Storefront & unique products is the best way to get the word out not only to your current customers… but to future customers as well! The more people that know about what we are all building, the more adoption of the platform there will be!

1. Share Your Storefront & Products

The goal is to grow your audience, raise their engagement, raise visibility to your social media pages & drive clicks/traffic.

Once more and more people become familiar with what we are all building, they will trust it, and use it for their online shopping. We need EVERYONE to know about Spots.

2. Use Our Instagram Shopping Channel

Tired of posting “click the link in my bio to shop”? So were we! Our main goal is to add as much value for our vendors as we possibly can. So, we decided to set up an Instagram Shop! This new shop will allow users directly on Instagram to purchase products from Spots On The FOX, all with a simple click.

Ready to take your Instagram shopping experience to the next level for your customers? Visit our IG shop, find your product(s), and add them to your story and/or send them directly to your followers. This is a great way to reduce friction, and to allow your customers to buy directly from you in one click on Instagram… so take advantage of it.

3. Offer Low, or Even FREE Shipping

In the age of Amazon Prime, people are getting more and more used to Free Shipping. Free Shipping is always a great option to generate more sales. You don’t want to scare a potential buyer away once they get to the checkout screen.

For example, if you normally offer Flat Rate, consider building a piece (or all) of that cost into your product price to make up for your shipping method. Click here to see how to set up Free Shipping!

Another great option is a Free Shipping Threshold. This would be something like “Spend $50 and get FREE SHIPPING!” Consider the benefits, get creative, and find out what works best for you & your customers.

Setting Up Shipping Methods

We give you the ability to easily set up various types of shipping methods. From free, to threshold, to flat rate, weight based & more, you have the flexibility you need. Note: You MUST have an active shipping method in order to sell products!

Select Shipping Type—Display your shipping method based on the “Customer’s Address.”

Name—the name of your shipping method.

Status—Select the availability for this shipping method.

Icon—An optional feature to show an icon for the shipping method.

Delivery Time—The delivery time appears next to the name of the shipping method.

Description—An optional space to describe your shipping method.

Availability / User Groups—The type of user that this shipping method can be offered to.

Weight Limit (oz)—An option to make this shipping method only available to a weight limit for all items in the customers cart. To use this feature, you must specific a weight for each item.

Shipping Zones—The countries you ship to.

Use for FREE SHIPPING—An option that gives you the flexibility to select certain items for Free Shipping. We usually recommend checking this option, but it’s up to you.

Customer Must Specify His/Her Address—Collect customer information in order to complete checkout. This is highly recommended!

Fulfilling an Order

REMINDER: YOU ARE RESPONSIBLE FOR SHIPPING, PAYING SALES TAX & GREAT CUSTOMER SERVICE.

Get Money… Ship Products… Click Complete!

You can view all customer order inside of your Spots Dashboard, inside of the “Recent Orders” section. You can also view them by clicking “My Orders >> View Orders” in the main portal navigation bar.

Steps to Fulfill an Order

Receive an order from the marketplace
Pack & ship the item to your customer
Log into your Spots Dashboard
View All Orders
Select an order from the list of orders by clicking the Order #/ID
Add a tracking number & carrier (optional)
Change the order Status from “Paid” to “Complete”
Click Save
The customer will be notified via email that their order has been successfully completed & shipped to their requested address. The email will also include their tracking number, which they can use to see exactly where their order is during its route.

You can view items that have been shipped with tracking numbers in the “Shipments” area of your vendor Dashboard.